Saturday 7 January 2012

customer service representative وظائف خالية - وظيفة خدمة عملاء - حديثى التخرج

Experience years: 0 – New Graduate Years.
Salary: Negotiable L.E - Negotiable L.E
amira.gad@businesspowereg.com
-Answer phones and respond to customer requests. Taking care of Services and Processes of Mobiles and connections. Solving customer inquiries to a satisfactory level of their requirements. Provide customers with product and service information. Maintaining quality customer care service. Up sell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires if not immediately resolved. Research billing issues. Research misapplied payments. Recommend process improvements. Other duties as assigned.

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