Thursday, 19 January 2012

وظائف خالية - وظيفة بشركة اعمار مصر حديثي التخرج وخبره


 


snasef@emaar.com 
-COMMUNICATION: Handles all calls received. Books Customer Home Orientations and sends confirmation letters for the same. Maintains and updates the Customer Home Orientation Schedule accurately thereby avoiding duplicate bookings. Sends relevant notices to the customers after completion of the identified snags in their homes. Prepares end of the day reports for bookings made and forwards them to their supervisor. Details brief given to the customer at the time of handover thereby ensuring smooth move in into their homes. Responds to customers queries and follows up thereby ensuring timely resolution of issues. ADMINISTRATION: Updates the relevant milestones and interactions in the operations data sheet Monitors and regu
larly updates the customers on the status of their snags. Provides immediate line manager feedback received from customers. Maintains a daily record of handovers done and walk in customers met. HOME ORIENTATION: Plans for Customer Home Orientations for the existing day. Conducts pre-checks for the next day, to ensure that unit is clean and utilities are connected. Contacts customers one day prior Home Orientation to reconfirm the documents required for it. Escorts customers to their home bases on the Home Orientation Schedule. Walks the customer through their homes recording the snags identified Updates customers on the facility/amenities/retail outlets available in their community.
Job requirement
-Bachelor Engineering
Gender Any
Comments position based in North Coast & not in Cairo.
Experience years: 0 - 5 Years.

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