Sunday 1 January 2012

Customer Service Kuwait

mmaher@americana-group.com - Answer phones professionally - Respond to customer inquiries - Handle and resolve customer complaints - Provide customers with product and service information - Process orders, forms and applications - Complete call logs - Complete call reports Job Qualifications - Proficient in relevant computer applications - Knowledge of customer service principles and practices - Six months or more experience in a call center environment - Customer service experience - Knowledge of administration and clerical processes

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