Tuesday, 24 January 2012

Multi-task Agent



Multi-task Agent
Job Code: CAI2011/001

Salary: 2000 gross

Employment duration: one

year contract to be renewed

Job type: full time

Language Requirements:

French, English


Receives customers and collects the documents required for application
• Support other positions when needed
• Ability to rotate in other positions when needed.
• Carefully check the documents collected and ask customers to provide supplemental materials that are
required if needed
• Collects the documents in right order and input necessary information into internal system acurately
• Interviews the applicants; asks necessary questions and makes notes
• Files and maintains the documents collected
• Answer customers inquires
• Keep customers information confidential


University degree in foreign language or other majors with an excellent command of French and English 1-2

years related working experience preferred, fresh but fast learning graduate accepted Skill in establishing and
maintaining effective and good relationship with customers. Skill in critical thinking, and problem-solving
Self-motivated, patient and professional Strong sense of customer-focus and responsibility; capable to work
under pressure Ability to communicate clearly and effectively is a must. Excellent computer skills in Excel,
Word Be able to work independently and multitask. Detail-oriented, thorough and reliable. Basic knowledge
of different types of visa and application process Basic knowledge of European culture Knowledge of
customer service techniques and principle

NB: If interested kindly submit your C.V. to
Subject: job code reference

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