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Job Description:-Advise Customer about necessary service for routine maintenance . Help identify a mechanical problem by questioning the customer or doing a visual inspection or road test . Follow & implement Toyota Service Advisor Steps: 1.Appointment 2.Reception 3.Writing-up repair needs. 4.Monitoring work in progress. 5.Final check for delivery. .Job explanation at delivery. 7.Post service follow-up. Ensures that customers vehicles are fixed right 1st time . Ensures that repair estimates are reasonable. Ensures that repairs are carried out within promised delivery time & estimated cost. Customer complaints handling .
-Qualifications • BSC. Mechanical Engineering .
Education major Mechanical Engineering
Experience 1 – 2 Years.
Other Skills •Communication Skills . •Active listening . •Customer service oriented . •Problem solving . •Computer skills.
Compensations Transportation , Medical Insurance , Mobile Allowance & Others
Salary (L.E.) Negotiable
Comments -Please send your updated C.V with recent photo & Mention the above job title in the e-mail subject .